MoYu Logo MoYu

Speedy Shipping and professional packaging

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other leading global carriers, we can offer various shipping options. Our warehouse personnel will pack all goods to our exacting specifications. Your products will be subjected to an extensive inspection and be safely packaged prior to being shipped. We deliver to thousands of customers every day in a variety of countries. This shows how we're dedicated to be the largest retailer online in the world. There are distribution centers as well as warehouses across Europe and the USA.

It is important to note that orders with more than one item are given a processing time according to the item.

Prior to shipment, we will conduct a thorough inspection of the items you've ordered. The majority of orders are shipped within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

The stock market is always changing. It is not managed entirely by us since we have multiple parties such as the factory and the storage. The stock levels may fluctuate at any moment. Please understand it may happen that your order may be out of stock when your order has been made.

Our policy is valid for a period of 30 days. If it's been more 30 days since the date you purchased your item and we're unable to offer you a full exchange or refund.

The item must not be in use and must be in its original condition. It must also still be in its original packaging.